Shipping & Delivery
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Once your order is received, a confirmation email with your order details will be sent to you. We will begin processing your order as soon as possible, and you can track your order through ‘Track Order Details’.
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A tracking number will be emailed to you once your item has been shipped.
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Shipping Details:
| REGION | COST (BASED ON ACTUAL PAID AMOUNT) | PROCESSING TIME | DELIVERY TIME |
|---|---|---|---|
| USA | Free shipping on orders $69 or more; otherwise $10 | 1-2 Business Days | 6-10 Business Days |
| UK | Standard shipping applies | 1-2 Business Days | 6-8 Business Days |
| CA | Standard shipping applies | 1-2 Business Days | 3-4 Business Days |
| AU | Standard shipping applies | 1-2 Business Days | 6-12 Business Days |
| SG | Standard shipping applies | 1-2 Business Days | 4-5 Business Days |
| Other Countries | Standard shipping applies | 1-2 Business Days | 4-12 Business Days |
Soléné is working on faster shipping for an even better experience
Notes:
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Delivery time does not include processing time (typically 2 business days).
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We do not ship to P.O. boxes or military addresses (APO, FPO).
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Please ensure your shipping address is correct before placing your order; changes after purchase may incur additional charges.
Pre-Sale Items
Orders containing pre-sale items will be shipped only when all items are in stock. Split shipments are not currently supported.
Customs and Import Duties
Occasionally, extra customs or import duties may apply. If you incur additional charges, please contact us at support@solenestyle.com for assistance.